Email Support & Support

Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services.

  • Having your customer’s email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
  • Offshoring business email support services enables you to balance load between peak and off-peak periods.
  • As a result, it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.
  • Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.

What all we Support for Email ?

  • Forgot Email Password Issues
  • Password Recovery
  • Email Hacking Issues
  • Email Spam Control
  • Email Email Contacts
  • New Account Setup Help
  • Download Issues
  • Email Slow
  • Email Opening Issues
  • Sending / receiving issues
  • Configuring Email email accounts
  • Installing Email messenger and services
  • Email client setup
  • Recovering of Corrupt Emails
  • Blocking of unwanted email addresses
  • Change or reset Email password
  • Help to remove or filter junk mails
  • Email email account spam filter setup

Email Support is an asynchronous communication channel (where the customer and the teammate do not both need to be present at the same time to engage in a conversation) to resolve ad hoc customer questions, challenges and concerns relating to a product or service.

Email Support is one of the most frequently utilized and is considered a mission-critical service offering. Many view it as more convenient than phone support, although not as timely. One of the major benefits of Email Support is the ongoing thread of communication, so the same teammate is not required to answer multiple email communications. This provides optimal agency efficiency.